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| CUSTOMER
SERVICE Motorcycle Parts
– If you ride You gotta know.
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Customer
Service
ATVParts.Biz, MotorcycleParts.Biz and JetSkiParts.Biz is a division of Inland
Jet Sports Inc.
You must read and agree to all policies and procedures to purchase from us.
The following policies constitute an agreement between (hereafter referred to
as us, we, our,Motorcyclepartss.Biz) and any users of this web site (hereafter
referred
to as you, your, buyer, customer, purchaser).
Placing your order with us constitutes your acceptance and compliance with our
policies and procedures.
SAFE SHOPPING GUARANTEE
MotorcycleParts.Biz would like you to feel completely comfortable while shopping,
and MotorcycleParts.Biz considers online security one of the most important pieces
of
our
electronic commerce offerings.
ATVParts.Biz’s order and purchase process utilizes VeriSign’s Secure Socket Layer
(SSL) transmissions. VeriSign is the industry standard for Secure Internet Transmissions.
SSL encrypts all customer information on our shopping cart page, so that any
customer information traveling from your computer to our server is unreadable
until it gets to us. Once your information is collected, we take additional security
measures to make sure that all customer information is stored only on our highly
secure systems
RETURN POLICIES
Inland Jet Sports has a 15day return. ALL returns must be sealed in the original
packaging. We only offer a refund or replacement on unopened items except in
cases where an item is defective. We will apply a 20% restocking fee for any
item that is returned for reasons other than being defective. There is a no return
on electrical items.
In order to receive credit, your purchase must be returned with shipping pre-paid.
All items must be in "as-new" condition, in original packaging and with all warranty
cards, manuals and accessories. Failure to do so could result in a delay in processing
your return and a partial or possibly complete refusal of credit.
We assume that you are using all of your resources including our web site, the
manufacturer’s web site or information site, manufacturer's customer service
lines and all other forms of acquiring knowledge and information to make an informed
decision on purchasing for your needs.
Requesting an RMA#
1. Obtain a new and separate RMA number for each item you wish to return. Your
RMA number will be good for 14 calendar days from the date of issue.
2. All items must be in original “like new” condition, with all packing material,
manuals, software, and registration card(s) included in the package. Use the
original packing materials to repack the merchandise to be returned.
3. You must write your RMA number on the outside of the package and on a copy
of your packing slip or the original invoice. The contents of the package and
the RMA request must match. Inland Jet Sports Inc will not accept any items that
are not authorized for return and will automatically refuse the package and deny
the RMA request. Items received not matching the RMA Request Form will be returned
at the customers’ expense.
4. Send the product(s) back to us via U. S. Postal Service, FedEx ground or UPS
with Delivery Confirmation. This will allow you to track your package and see
when we have received it. Inland Jet Sports Inc is not liable for packages sent
without appropriate shipment tracking.
5. You will be responsible for prepaying all return shipping and handling charges.
6. Please allow 20 business days after we receive your product for us to review
your RMA request. Allow an additional 48-72 hours for a credit to appear on your
bank statement. To request an RMA # and return address Email info@inlandjet.com
Do not call for RMA# only Email.
7. No returns on electrical items!
CONTACT US
Want to order by phone, or have an ordering question?
Give us a call, our store
hours are as follows:
Monday through Friday - 10 am to 4 pm PST
Ph 909-899-7070
FX 909-899-9998
Sales@inlandjet.com
For all mail related items please use the following address:
For mail only, packages will be refused.
Inland Jet Sports Inc.
PoBox 4679
Rancho Cucamonga CA 91729
U.S.A.
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